Contact information

We're here to help. Whether you have a question about your order, our products, or your subscription, reach out and our team will get back to you as soon as possible.


Customer Support

Email: support@shopnurvaia.com

Phone: +1 (716) 301-3434

Hours: Monday - Friday, 9:00 AM - 5:00 PM EST


Mailing Address

Neura Blooms LLC d/b/a Nurvaia 731 N US Highway 17-92, Suite 102, Unit 535 Longwood, FL 32750 United States


Common Questions

Order or shipping questions? Email us at support@shopnurvaia.com with your order number and we'll look into it right away.

Need to manage your subscription? You can pause, skip, modify, or cancel your subscription anytime by logging into your account, or by emailing or calling us directly.

Returns or refunds? Reach out to support@shopnurvaia.com and our team will walk you through the process.

We typically respond to emails within 1 business day.